COVID-19 Update as at 26.03.2020
We are currently still able to take online orders, however as per the current NZ Government regulations regarding COVID-19, businesses are only to courier items that are essential to the provision of the necessities of life. Therefore, shipping has been put on hold while New Zealand is in lockdown. At this stage, all orders placed after the 25.03.2020 and any current Pre-orders will be shipped out when the Alert Level 4 has been lifted. Please see here for all updates https://covid19.govt.nz/government-actions/covid-19-alert-level/
If you have a Pre-Order, please read below:
Pre-orders were due to arrive in March, however, due to COVID-19, there has been a slight delay to the shipping. We are awaiting our stock to be dispatched, and our supplier has advised that this will be within the next 10 days. Once we receive the stock, we will pack your orders so that they are ready to be shipped after the lockdown. We do not have an exact date as to when we will be able to resume shipping, but you will receive an email once your order has been packed and then again when it is picked up by the courier. We are working tirelessly to ensure the delay is minimised, so please be mindful of this.
*PLEASE NOTE If you have purchased a Pre-order product, this means the item is currently not in stock. Please make sure you are aware of this, as no refunds will be given. While we have an estimated time of arrival, we are unable to guarantee delivery dates. Stock may arrive earlier than expected or be delayed, due to unforeseen circumstances which are out of our control. The Peach Builder Co is not liable for any delays on Pre-orders, however once the stock arrives, we will try our best to get your product to you as fast as possible.
We will continue to regularly update this information as the situation unfolds. If you have any other questions, please send us an email to firstname.lastname@example.org.
Thank you again for your continued patience and support during these unprecedented times.
The Peach Team xx